Not sure where to start with your cleaning needs?
Our Cleaning Consultation service is perfect for homeowners and businesses looking for expert advice on cleaning solutions. Our specialists assess your space, identify key areas that need attention, and create a customised cleaning plan that suits your lifestyle or business requirements.
Let us help you create a cleaner, healthier space.
A cleaning consultation is like the "first date" between a cleaning service and a potential client—it’s where expectations are set, needs are assessed, and both parties figure out if it’s a good match.
Here's what's typically involved:
✔ Personalised cleaning assessment
✔ Professional recommendations
✔ Tailored cleaning plan
✔ Guidance on eco-friendly effective cleaning methods
1. Initial Contact & Scheduling
• Usually starts with a phone call or online form.
• You schedule a time for the cleaner or company to come assess your space (or do it virtually if it's a remote setup).
2. Walkthrough of the Space
• The cleaner tours your home or business with you.
• You point out problem areas (e.g. pet hair zones, soap scum build-up, cluttered areas).
• Special requests are noted—like avoiding certain products, focusing on specific rooms, or handling delicate items with care.
3. Discussion of Needs & Preferences
• You talk about your cleaning goals: deep clean, recurring maintenance, move-in/move-out, post-construction, etc.
• Clarify any allergies, green/eco-friendly product preferences, pets in the home, or special surfaces like marble or hardwood.
4. Service Options & Customisation
• They explain what’s included in their standard service vs. add-ons (e.g. fridge cleaning, windows, oven).
• You may be able to customize frequency: one-time, weekly, bi-weekly, monthly.
5. Time & Pricing Estimate
• Based on square footage, condition, and needs, they’ll estimate how long the cleaning will take and quote a price.
• Some may offer packages or discounts for recurring services.
6. Q&A / Policy Talk
• Ask about their insurance, satisfaction guarantees, cancellation/rescheduling policies.
• Discuss how they access the home (key, keypad, you being there, etc.)
Optional Add-Ons:
• Photos or checklists of what will be cleaned.
We couldn't be happier with At Your Request Cleaning Services, on the occasions we had to engage their service. The team was professional, thorough, and totally reliable. They thoroughly cleaned our premises going that extra mile to leave it spotless — well beyond our expectations. Highly recommended.
Mary Lennon
Operational Manager
Involve Youth and Community Services
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